Make a difference!
As Front of House Volunteer, you will help the Family Support Coordinator welcome families affected by children’s cancer - including patients, parents, siblings and grandparents - at our support centre, The Square.
The Square is a safe, welcoming place where families can drop in for a drink and a chat, or access a wide range of support services. Your friendly presence and willingness to help will make a meaningful difference to their experience.
Key Activities
As a Front of House Volunteer you will support Jess, our Family Support Coordinator, and the wider team with a variety of tasks including:
- Meeting and greeting families and other visitors
- Making drinks for families and visitors
- Answering the telephone, transferring calls and taking messages Making bookings and updating our database
- Keeping the reception area clean and tidy
- Keeping the kitchen, meeting rooms and other communal areas clean and tidy
- Setting up rooms for meetings and events
- Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures
- Restocking of refreshments and merchandise on the front desk
- Helping the Family Support team prepare for events and activities
We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this particular role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.
For more information on this role, please read our recruitment pack:
Available shift times
- Monday - Thursday 10am - 2pm
- Thursday 4pm – 8pm
To Apply
Please complete the online application form.
