Fundraising Administrator

The Fundraising Administrator plays a vital support role within the fundraising team, helping to ensure smooth day-to-day operations and an exceptional experience for supporters, families, volunteers and visitors. This is an office-based role and will suit someone who enjoys being a visible, active and approachable support to colleagues and visitors.

The postholder will provide high-quality administration, supporter care, database management and event support across all areas of fundraising. They will ensure incoming calls and enquiries are managed effectively, office cover is maintained, and supporters receive a warm and professional response. As a first point of contact, they must be confident on the phone, comfortable speaking with a wide range of people and able to represent Candlelighters positively and professionally.

The Fundraising Administrator will also provide administrative support to the Finance and Engagement teams, supporting their work in providing supporter care to donors.

This is a varied, hands-on role requiring excellent organisation, attention to detail, confidence working with data and databases, flexibility and a proactive approach. The ideal candidate will be someone who combines strong administrative and data skills with warmth, confidence and a genuine willingness to put themselves forward to support the team.

For more information on this role and what we're looking for, read our recruitment pack.