Family Event Volunteer

We offer a variety of support groups and events for families affected by childhood cancer. We’re looking for a friendly and attentive volunteer to help the Family Support Team to set up and manage each event to ensure it runs smoothly and successfully for families.


Across Yorkshire (most groups are at The Square, 8 Woodhouse Square, Leeds, LS3 1AD) 

Time commitment

Approximately five hours per month, depending on the number of events you sign up for.

Key Activities 

Activities will vary but may include: 

  • Helping to set up prior to the event (arranging furniture, putting up decorations etc …) 
  • Putting out food and refreshments 
  • Meeting and greeting  
  • Keeping a record of attendance 
  • Making hot and cold drinks  
  • Cleaning and tidying up  
  • Serving lunches and refreshments 
  • Taking photos 
  • Organising or assisting with games and activities 
  • Engaging with family members and helping them to feel involved 
  • Supervising children 
  • Cleaning and tidying up at the end of the event 
  • Assisting the team with any other tasks and activities 

We are looking for a volunteer who: 

  • Has experience of working with children or families in a professional context 
  • Has knowledge of safeguarding procedures and safer working practices
  • Is confident, friendly and approachable 
  • Is experienced in working as part of a team  
  • Can work well and remain calm under pressure 
  • Is proactive and able to use own initiative 
  • Can move furniture (tables and chairs) and boxes  
  • Can maintain professional boundaries and follow Candlelighters Policies and Procedures.

This role is subject to an enhanced DBS check. 

Support and Benefits 

It’s vital that our volunteers feel rewarded for their amazing efforts so we want to match your goals, aspirations, availability and everything else with the right opportunity for you. Here are a few examples of what you will receive as a volunteer:

  • Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 
  • Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 
  • Ongoing support from the Family Support and HR teams 
  • Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 
  • Regular reviews with your Volunteer Supervisor to help you develop in your role 
  • Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 
  • We can be a reference once you’ve volunteered for three months 
  • Access to the mental health hotline 
  • Charity Worker Discount card 
  • Access to The Company Shop 

We recognise that family members accessing our services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they receive the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.

Please note, volunteers will not be able to volunteer at a group attended by families they know in a personal capacity.  

How to Apply

Please find the full recruitment pack here.

To complete the application form online, please click here.

Successful applicants will be invited to attend an informal interview. 

Please get in touch with the HR and Volunteering Team if you have any questions about the role or application by emailing [email protected] or calling 0113 322 9283.