Make a difference!
As Fundraising Supporter Care Volunteer, you will play an important role in helping those that have supported Candlelighters to receive the recognition they deserve and feel positive about their donation or fundraising, primarily through thank you letters. There will also be additional administrative support duties to support the effectiveness of the team.
Key activities
- Writing thank you letters, emails, and sending certificates
- Responding to supporter enquiries via telephone and e-mail
- Providing administrative support & helping prepare resources, merchandise & equipment for events
- Answering the phone, transferring calls and taking messages
- Updating supporter database
- Processing mailings (including mail merge) and dealing with returns
- Franking letters/parcels & arranging courier companies for large deliveries
- Various filing responsibilities (paper and electronic)
- Assisting Fundraising Team with other tasks and activities as required
- Adhering to Candlelighters’ policies and procedures.
For more information on this role, please read our recruitment pack:
Available shift times
- Thursday 9am - 3pm
To apply
Please complete the online application form.
