Here are some common questions that you may have about volunteering with Candlelighters. If you can’t find the answer you are looking for then please contact us on 0113 887 8333 or email Elise and Corinne at [email protected].

Why volunteer for Candlelighters?

Hundreds of people volunteer with Candlelighters every year. Some have a personal connection to the charity and want to give something back. Some want to develop new skills or gain valuable work experience. Some want to make a difference to others in their community, whilst others want to meet new people and do something fun and rewarding.

How do I find out about current volunteering opportunities?

All our volunteering opportunities are advertised on our website, which you can find here.

What skills and experience do I need?

Each role is different. For many roles, enthusiasm is the most important thing, if a role does require specific skills, they will be outlined on the role profile.

How old do I need to be?

All our volunteers need to be over the age of 18 years old, except for Fundraising Event Cheerers, who can volunteer if accompanied by an adult.

How much time will I have to commit?

The time commitment varies, depending on the role. Some roles involve a commitment of one day a week, a few hours every few weeks or just a one-off day so there’s sure to be a role that fits your schedule.

Will I receive training?

Yes, all volunteers receive general induction training and role-specific training.

What support will I receive?

All volunteers have regular catch ups with their volunteer supervisor, who will be your main point of contact if you have any questions. You’ll also receive regular information and support from the HR and Volunteering Team.

Are expenses reimbursed?

We reimburse reasonable out-of-pocket travel expenses, in line with our Volunteer Expense Policy.

Can I volunteer with children in hospital?

We do not offer volunteering opportunities on the wards. If you are specifically interested in volunteering in the hospital, please contact Leeds NHS Trust.

Where will I be based?

This will vary depending on the role. Some roles are based at The Square (our Family Support Centre) or administrative office in Woodhouse Square. Other roles are based in and around the community. The location of each role will be listed on the webpage for that specific role.

Can I volunteer if I have received support from Candlelighters?

We recognise that many people who have received support from Candlelighters want to give something back through volunteering, and their personal experiences, knowledge and perspectives makes them ideally suited to many volunteer roles.

However, some volunteering roles may not be suitable. This to ensure the family are given the best possible care and support without any potential conflict of interest. This will listed on the Volunteer Role profile where relevant.

Will volunteering affect my benefits?

Volunteering shouldn’t affect your benefits providing you follow the appropriate guidelines. Please see here for more details.