Here are some common questions that you may have about volunteering with Candlelighters.If you can’t find the answer you are looking for then please contact the Volunteering Manager on 0113 322 9283 or

Some of our volunteers at The Great Yorkshire Bike Ride.

What do volunteers do at Candlelighters?

Volunteers help Candlelighters in various ways, including helping at events, welcoming families to our support centre, providing essential administrative and office support, helping to raise awareness about our work and more! Whatever the role, every single volunteer helps us to make a difference to children and families affected by childhood cancer.

Why volunteer for Candlelighters?

People volunteer with Candlelighters for all sorts of reasons. Some have a personal connection to Candlelighters and want to give something back. Some want to develop new skills or gain valuable work experience (volunteering is great to have on your CV!). Some want to make a difference to others in their community, whilst others want to meet new people or do something fun and rewarding.

How do I find out about current volunteering opportunities?

All our volunteering opportunities are advertised on our website and the Volunteer Role Profiles provide further information about each role.

You can also contact the Volunteering Manager on 0113 322 9283 or

Julie, Stacey and Chloe helping at the Teddy Bears Picnic

How do I apply?

Due to the sensitive nature of our work, we have a thorough recruitment and selection process for volunteers.

  1. Potential volunteers complete an application form
  2. Applications are shortlisted based on how closely the potential volunteer meets the requirements as listed on the Volunteer Role Profile
  3. Selected applicants are invited for an interview
  4. Successful applicants are asked to provide two references
  5. DBS (criminal record checks) are conducted where required (depending on the role)

Events volunteers register their details on our website and attend one of our Event Volunteer Information sessions.

What skills and experience do I need?

The skills and experience required varies depending on the role and is listed under ‘Volunteer Requirements’ in the Volunteer Role Description.

How old do I need to be?

All our volunteers need to be 18 years old or over.

How much time will I have to commit?

The time commitment varies, depending on the role. Some roles involve a commitment of one day week, whilst others are less frequent or for a specific period of time.

Events volunteering is really flexible as you can volunteer on a one-off or ad-hoc basis.
The time commitment for each role is listed on the Volunteer Role Profile.

Chloe and Alex on Front of House

Will I receive training?

Yes, all volunteers receive general induction training and role specific training to enable them to fulfil their role.

Events volunteers are required to attend at least one Events Volunteer information/briefing session and will be provided with a written or verbal briefing prior to each activity.

Are expenses reimbursed?
We believe that volunteers should not be out of pocket as a result of volunteering, so we reimburse reasonable out-of-pocket travel expenses.

Can I volunteer with children in hospital?

We do not offer volunteering opportunities on the wards. If you are specifically interested in volunteering in the hospital, please contact Leeds NHS Trust .

Where will I be based?

This will vary depending on the role. Some roles are based at The Square (our Family Support Centre) or administrative office in Woodhouse Square in Leeds. Other roles are based in the community or from home. The location of each role will be listed on the Volunteer Role Profile.

Can I volunteer if I have received support from Candlelighters?

We recognise that many people who have received support from Candlelighters want to give something back through volunteering, and their personal experiences, knowledge and perspectives makes them ideally suited to many volunteer roles.

However, some volunteering roles may not be suitable. This to ensure the family are given the best possible care and support without any potential conflict of interest. This will listed on the Volunteer Role profile where relevant.

What support do volunteers receive?

All regular volunteers have a Volunteer Supervisor to support them throughout their time as a volunteer.

Will volunteering affect my benefits?

Volunteering shouldn’t affect your benefits providing you follow the appropriate guidelines. Please see here for more details.