Are you looking to make a meaningful difference in the lives of children and families affected by childhood cancer? We invite you to be part of our team and join our Family Support Team as a volunteer.

Location

8 Woodhouse Square, Leeds, LS3 1AD

Time commitment

1 day per week (flexible)

Key Activities

As a Family Support Office Volunteer, you’ll assist in providing practical and administrative support, including:

• Managing and updating databases.
• Communicating with families and supporters.
• Preparing materials for events and family services.
• Supporting the Front of House team.
• Helping with feedback analysis and reporting.

We are looking for volunteers who are: 

• Confident, friendly, and organised.
• Proficient in Microsoft Word and Excel.
• Reliable, proactive, and calm under pressure.
• Comfortable with light physical tasks, such as moving furniture.

This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS). Please note that a criminal record does not automatically disqualify you from this role. We assess each application on a case-by-case basis.

Support and Benefits 

It’s vital that our volunteers feel rewarded for their amazing efforts so we want to match your goals, aspirations, availability and everything else with the right opportunity for you. Here are a few examples of what you will receive as a volunteer:

• Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 
• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 
• Ongoing support from the Fundraising and HR teams 
• Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 
• Regular reviews with your Volunteer Supervisor to help you develop in your role 
• Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 
• We can be a reference once you’ve volunteered for three months 
• Access to the mental health hotline 
• Charity Worker Discount card 
• Access to The Company Shop 

We are recognised by Great Place To Work® on multiple Best Workplaces Lists in 2023 and 97% of our employees say Candlelighters is a great place to work!

How to Apply

Please find the full recruitment pack here.

If you would like to apply, please email your CV to [email protected] and we will then send you an application form to complete. Alternatively, please complete the online application form found here.

Interview

Candlelighters will conduct an in-person informal interview with shortlisted candidates on a date to be arranged.

We are committed to creating a supportive and inclusive environment for all candidates. If you have any specific requirements or need any adjustments to participate fully in the interview process, please let us know in advance. We are happy to explore how we can best accommodate your needs to ensure a fair and comfortable experience for everyone.

At Candlelighters, we are committed to fostering an inclusive and transparent recruitment process to ensure that you can make an informed decisions about volunteering with us. With this in mind, we acknowledge certain physical and logistical limitations within our office environment:

• Our building has steep stairs and no lift access. We recognise that this may present challenges for individuals with mobility needs.
• We use a hot desking system (employees and volunteers do not have fixed desks).
  We understand that this setup may not be ideal for everyone, and we are open to
  discussing potential adjustments to accommodate individual needs.

We encourage prospective applicants to carefully consider these factors to determine if our work environment aligns with their needs and preferences before applying.

If you have any questions, please email [email protected] or call the HR and Volunteering Manager, Corinne, on 0113 887 8333.